Welcome to SymptomIQ (“SymptomIQ”, “we”, “our”, or “us”). By accessing or using this website, platform, services, assessments, reports, recommendations, educational content, products, supplements, minerals, or any related services (collectively, the “Services”), you acknowledge and agree to the terms of this Legal Notice.
No Medical Advice
SymptomIQ is not a medical practice, healthcare provider, physician, hospital, pharmacy, allied health clinic, or licensed medical service.
The information, assessments, symptom analysis, educational materials, health guidance, wellness recommendations, supplement recommendations, mineral recommendations, reports, and other content provided through the Services are intended solely for informational, educational, and wellness purposes.
Nothing contained within the Services constitutes:
- Medical advice;
- Medical diagnosis;
- Treatment recommendations;
- Clinical care;
- Psychiatric advice;
- Emergency medical guidance;
- Prescription medication advice; or
- A substitute for professional healthcare services.
You should always seek the advice of a qualified physician or other licensed healthcare professional regarding any medical condition, diagnosis, treatment, medication, supplement use, or health concern.
No Doctor-Patient Relationship
Your use of SymptomIQ does not establish a doctor-patient relationship, practitioner-patient relationship, therapist-client relationship, pharmacist-patient relationship, fiduciary relationship, or any other professional healthcare relationship between you and SymptomIQ, its owners, directors, employees, contractors, affiliates, advisors, or representatives.
Any communications exchanged through the platform are informational only and do not create a healthcare provider relationship.
Emergency Situations
SymptomIQ is not designed for emergency use.
If you believe you may be experiencing a medical emergency, immediately:
- Call emergency services;
- Contact your local emergency department;
- Contact a qualified healthcare provider; or
- Seek urgent medical attention.
Do not delay seeking medical treatment because of information obtained through SymptomIQ.
Health Assessments and Recommendations
SymptomIQ may provide symptom assessments, wellness insights, educational information, nutritional guidance, supplement recommendations, mineral recommendations, lifestyle suggestions, and related content.
Such information:
- Is generated from information provided by users;
- May be incomplete, inaccurate, outdated, or unsuitable for individual circumstances;
- Does not consider all medical conditions, medications, allergies, sensitivities, contraindications, laboratory findings, or healthcare history;
- Should not be relied upon as a sole basis for health decisions.
You acknowledge that health outcomes depend upon numerous factors beyond the scope of SymptomIQ.
Supplements and Mineral Products
SymptomIQ may offer minerals, supplements, nutritional products, or wellness products for purchase.
SymptomIQ makes no representation, warranty, or guarantee that:
- Any product will achieve a particular result;
- Any recommendation is appropriate for your individual circumstances;
- Any product will improve symptoms;
- Any product is free from adverse effects;
- Any product is suitable for your health status;
- Any product will be compatible with medications, treatments, or health conditions.
You are solely responsible for consulting a qualified healthcare professional before commencing, discontinuing, or modifying any supplement, mineral, medication, or treatment protocol.
No Guarantee of Accuracy
While reasonable efforts are made to provide useful and accurate information, SymptomIQ does not warrant that:
- Content is accurate;
- Content is complete;
- Content is current;
- Content is reliable;
- Recommendations are suitable for any particular user.
Information may contain errors, omissions, inaccuracies, or limitations.
Assumption of Risk
By using the Services, you acknowledge and agree that:
- Any reliance on the Services is entirely at your own risk;
- You assume full responsibility for decisions made based on platform content;
- You are solely responsible for any health, financial, personal, or professional consequences resulting from your use of the Services.
Limitation of Liability
To the fullest extent permitted by law, SymptomIQ and its affiliates, directors, officers, employees, contractors, licensors, suppliers, and representatives shall not be liable for any:
- Injury;
- Illness;
- Adverse health outcome;
- Allergic reaction;
- Misdiagnosis;
- Delayed diagnosis;
- Treatment delay;
- Loss of income;
- Business interruption;
- Emotional distress;
- Death;
- Indirect, incidental, special, consequential, or punitive damages;
arising from or relating to:
- Use of the Services;
- Reliance on recommendations;
- Purchase or use of supplements or minerals;
- Failure to seek medical care;
- User-submitted information;
- Third-party content.
Governing Law
This Legal Notice shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. Any dispute arising out of or relating to this Legal Notice or the use of the Services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
Any disputes arising from or relating to the Services shall be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.
Contact
SymptomIQ
Melbourne, Victoria, Australia
Email: support@symptomiq.com.au